virtual receptionist Archives - Page 2 of 2 -
07
Apr

5 Tips For Handling Your Business Calls

You know that every call is important to your business, whether it creates a sale, or it’s an angry customer. It’s a way to learn from your mistakes. How you talk on the phone is extremely important and can be a big deciding factor on your returning business. We all...
01
Apr

Do you need a Virtual Receptionist?

Why do I need a Virtual Receptionist? Have you ever thought, wow I really need a receptionist but not someone full time for the number of calls you might have in the run of a day? Have you ever thought about hiring a virtual receptionist? There are many benefits to hiring a...
18
Mar

Inbound Call Center Comcast Lacks Customer Service

  Were sorry you had to listen to that. What makes good customer service? Obviously not the customer service agent in this video (which by the way this video is just 8 out of the 18-minute long conversation). Everyone has had an interaction with a customer service agent at...
12