Are you unable to handle your client’s incoming calls due to your busy schedule? But you don’t want to hire a receptionist because it is very costly and time-consuming? If your answer is yes, then you are at the right place. In this era of cut-throat competition, you can’t afford to lose one single client’s call. You have to keep yourself one step ahead of your competitors to get a lead in this highly competitive world. Base Tend will do exactly that for your business. We offer the most superior quality virtual receptionist services to take care of all your business’ incoming calls. Our virtual receptionist team is highly experienced and leaves a positive impact on your client. As one of the leading North American inbound call center companies, we offer the highest quality of customer service and the best call answering service.
Why You Need the Services of a Virtual Receptionist Company?
In this competitive world, missing any clients call is like missing a chance of making money and building brand value. Although one call may not seem like a huge miss for you and your business, the word of mouth will travel to the missed clients associates and next time they could consider not calling your business at all. Therefore, it is extremely important for every company to have a robust team to handle all the customer calls. However, employing an in-house call answering team is not an easy task and it can be very time-consuming and costly. Starting from conducting the interviews to installing all the equipment, you have to spend a lot of your time and money to have an excellent in-house call answering team. This is not factoring in sick days, leave of absence, or many other reasons that an employee would be out of the office and you would have to resume taking calls. At BaseTend we always have someone waiting to help your clients. Hiring the services of a virtual receptionist services company is not only highly affordable but it also helps you save lots of time.
What we have already discussed are the main reasons why people prefer to hire an external inbound call center service provider instead of a internal team of receptionists. We have a pay-as-you-go service with no contracts and many different services such as our No-answer Transfer. Hiring the services of an inbound call center company will cost you just a fraction of the cost of deploying an in-house company. And some of the biggest benefits for hiring BaseTend is that you will have peace of mind, peace of pocket, and confidence that all your clients are being assisted with one of the best customer service companies.
If you are looking to hire the services of one of the top-rated virtual receptionist companies in North America, at your pocket-friendly price, then we are here to help you. You can contact us by email or phone and we will be more than happy to answer any questions you may have!