If you are asking “What do virtual receptionists do?” perhaps you are looking to grow your business. Are you overwhelmed with phone calls to your business or looking to find someone who can handle all of your front desk duties? A virtual receptionist can perform many tasks to help your business run smoothly. Here at BaseTend, we can handle your phone calls, make follow up phone calls, take messages and more. We don’t have to come to your place of business, it would all be done remotely.
Need more information on what do virtual receptionists do? Although our virtual receptionist is not working from your office, they can still connect to your computer software and phone system to book any appointments or take any phone calls. They can also take any messages and send them off to the right person in your company. What’s great is that while your busy servicing your customers or at home sick for the day, our virtual receptionist will still do the same tasks to assure that all of your customers calling in for information, directions, hours of operation or just booking an appointment will all be helped in a timely and friendly manner. This is very important since 75% of all calls coming in that reach an answering machine, end up hanging up without leaving a message. That is a massive amount of missed opportunity but with our answering services, you can cut that percentage so you will have ZERO missed calls. We can also call your customers and advise them that you need to cancel or reschedule your appointment or meeting for the day, due to you being sick. At BaseTend, we offer 24/7 services, which is great for that late night or last-minute callers.
Along with all these reasons, our virtual receptionists cost much less than a traditional receptionist and would perform the same tasks. Also, you can add your personal touch on what we say to your customers with customized scripts and screens.
Why not give us a try and let us here at Basetend show you what a virtual receptionist can do for you with our 14 day trial period! That way you can give our services a try, free of charge. Because after all, a live person on the phone will always provide better customer service than an answering machine.