BaseTend offers Massachusetts businesses a customized Massachusetts telephone answering service at a fraction of the cost of an in-house receptionist. We also offer a 14-day free trial. After your trial, it’s only $1.50/minute with no contracts. You can use us for 1 minute or 1000 minutes — the choice is yours.
Why Choose BaseTend’s Massachusetts Telephone Answering Service?
Make your business more professional.
Up to 80% of customers do not leave voicemail messages. This means if you do not answer their call, they will likely call your competitors instead.
Hiring us means your customers get to talk to live virtual receptionists because the calls are always answered. This means no voicemails, no unanswered calls and no long waits for customers. We make your business look professional by helping every customer on their first call.
Telephone Answering Service that will “Wow” your customers.
At BaseTend, our goal is to “wow” your customers by giving them the best customer experience. We do this by answering calls quickly, with minimal hold time, and giving your customers one-on-one service with our receptionists. We bring a spark of professionalism to your business and by answering all of your calls, you will be more accessible than your competitors.
We speak with your customers and try to turn your business leads into sales and other opportunities.
Scalable Telephone Answering Service.
Our Massachusetts telephone answering service can be used for your business needs. For example, we can answer calls during peak business times, for new marketing campaigns, or when you have higher call volumes.
We offer you a team of virtual assistants who give excellent customer service and answer all calls, even under a higher workload.