Is having a receptionist costly? Have you ever heard of a virtual receptionist?
Defining a Virtual Receptionist
We are a group of friendly people who handle your calls when you’re busy. We treat your clients with the respect that you would yourself and do our best to handle any requests that you or your customers may have. Some of those requests could be, booking and canceling appointments or adding them to a waiting list in case you get a cancellation so there is a potential spot filled to help you grow your business. If there are any messages for you or any of your staff, we make sure it is forwarded to you or the appropriate staff immediately.
Our answering service can handle your solicitation calls, by marking them as solicitation and having them remove your number from their calling list. That way we can save time by answering the calls that really matter to your business.We are here so that you can give your clients your undivided attention. We make it so you don’t have to worry about missing a call or a business opportunity. You are able to have family dinners, vacations, or social outings without the fear you have lost a client or an opportunity.
Your clients get to speak to a human, not a machine. We also can offer you the option of a “no-answer transfer”. That means that if you don’t answer in a certain amount of rings, the call transfers to us so we answer it for you. BaseTend cares and we want to help you grow your business! We won’t be costing you overhead by buying all the supplies or office space to have an on sight receptionist.
Our virtual receptionists can take on other tasks like doing your social media, correspondence or web design. It really depends on what you want to delegate to your virtual receptionist.