So you’ve decided that you need some help with your business. After doing a bit of researching you stumble upon the idea of having a virtual assistant. After weighing the pros and cons you decide to take a leap of faith and hire a virtual assistant.
First thing is you need to figure out what you want to delegate to your assistant. This will drastically help you narrow down your search to find the perfect virtual assistant or virtual receptionist!
What are you looking for in a Virtual Assistant?
Are you looking for a company that strictly will be an answering service, schedules and takes messages? Are you wanting a company that can do your payroll, social media, and maybe website management? There are tons of different companies that do many different things. Figure out what you need in a company!
After you have narrowed your search down, speak with a short list of virtual assistants or virtual receptionist companies that offer what you need. Some things to think about are “How do they choose their virtual assistants?” “Do they offer time tracking?” “What is their process to get started?” and “How important are language skills?” Come up with some questions you want answered and a list of needs that you would want fulfilled.
It is important to interview your potential answering service so that you feel comfortable with the company. How are you suppose to put faith in a company if you don’t feel comfortable with them? Go with your gut and make sure you ask the appropriate questions to get a good feel for the company/individual. The best virtual receptionist companies know that they have great virtual assistants and, will offer a satisfaction guarantee.
After reading through these tips, we hope you can become successful in picking the right virtual receptionist to fit your needs. If you are looking for an answering service that can handle your calls and scheduling, please feel free to give BaseTend a call!