Many do not know what to think when it comes to using an answering service. They have many questions and are left thinking, should I use an answering service? Well, lucky for you, we have some answers. Making the decision to use an answering service should be a no-brainer when you are looking for new ways to grow your business. This is how the services of BaseTend can benefit your business.
You will never miss a call again! Hiring a receptionist can be great for your business as a friendly face to speak to when your customers walk through your front doors. But inevitably, one person can’t do it all. Missed calls happen and without an answering service, they would get diverted to voicemail, which is something the average client hates. We offer 24/7 live receptionists for your customers. Whether they have a quick question, want to leave a message for someone in your company, or want to book an appointment, before, during or after hours, we will always be there to help.
Still have questions about using an answering service? Another great point about using answering services is that you will save money! If you have a busy business, one receptionist won’t be able to do everything that your business needs and hiring a new receptionist can get very costly. With BaseTend, you get to decide whether you want us taking an overflow of your calls or all of your calls. We are a pay as you go service, therefore you only pay for what you need, nothing more. Guess what the best part is? We offer no monthly fees or yearly contracts.
We strive for great customer care! Keeping your customers happy is one of your main goals as a business owner. With BaseTend, your customers will always be greeted with a smile by one of your friendly agents. We will always be helpful and accommodating to your customers and will provide a professional image that will reflect favorably on your business.
Your main goal will always be aimed at finding new ways to grow your business. With BaseTend, we can help you take that next step. Keep your new, old, and existing customers happy with our live answering service. Give us a call today to find out more about how we can benefit your business!