Hiring a virtual assistant overseas has gotten a bad reputation over the years. It is mostly people from North America looking to save some money that hires a virtual assistant overseas because they can get away with not paying too much money for them. One thing you have to keep in mind is the language barrier. If you have mostly customers calling you that speak English, you are going to want a receptionist that English is their first language, so they are as understanding as possible!
Some things you might like to outsource to your virtual assistant overseas:
Raw coding is a universal language. It doesn’t matter if you speak English, Spanish, French etc. coding is always done in the same language. The language barrier is not something that will influence coding. If you are worried about the quality of the coding, just make sure it works and it is secure.
Scripted Live Chat
While this might be something that won’t be as easy as coding, as long as they have a script already on hand. Generally, they don’t have to have a great knowledge of the business, they are just there to answer easy questions that they would already have the answers to in the script.
It can be very time consuming if everyone writes to you from the contact form of your website. Hiring a virtual assistant overseas could be an option to screen through these, and send a generic follow up to the leads that sound promising.
Like coding, graphic design is universal because it’s all about images. Need a new layout, or a new logo? This would be a great opportunity to hire someone overseas.
Hiring a virtual receptionist overseas may not be the answer for everything when it comes to your business. If you are looking for a virtual assistant that needs to be fluent in English, you might want to spend the extra money and hire locally. It really just depends on what you are wanting their tasks to be. If you need a telephone answering service that is fluent in English, you can contact BaseTend! We would be happy to help you out with any services you need!