The Mortgage Center Address 494 Queen St Suite 400, Fredericton NB, E3B1B6 Fax 866-505-9169 Phone 506-471-4210 Toll Free 866-957-2263 Fax 866-505-9169
Adam’s E-mail: firstname.lastname@example.org Tanner E-Mail: email@example.com
Thank you for calling the Mortgage center. My name is ___ How can I help you?
*******If a person picks up the phone – the system will simply hang up on them…..Here’s your script if/when they call in saying “I see your number on my phone” or “I answered and you hung up”********
“Yes that was Tanner just giving you a call – most likely to do your annual review, ” Get the callers name and phone, mark the webform as sent to Tanner , then transfer the call to the preprogrammed line 1. (5062927529 or 9492077370 (same place))
Get contacts information and then Transfer calls to: preprogrammed line 1 or 5062927529 or 9492077370 (same place).
Take Message and send to Tanner note his name on the notes please
If they are insistent on speaking with Adam, Take name and good contact