MAndrewDesignInfo

M.Andrew Design

Phone Number: 919-403-6167     email:studiosm.andrewdesign@gmail.com

Web Site : http://www.mandrewdesign.com/index.html  (directions can be found under Directions tab)

Booking Site: https://www.vagaro.com UserID: mandrewdesign@basetend.com Password: basetend221

MapLocation  (NEW LOCATION) :https://www.google.ca/maps/dir/”/1728+Fordham+Blvd,+Chapel+Hill,+NC+27514,+United+States/@35.9384334,-79.0274942,15z/data=!4m8!4m7!1m0!1m5!1m1!1s0x89acdd560cb181d3:0x7b46fdb2f4afde7a!2m2!1d-79.0206899!2d35.9378457

THE ONLY ENTRANCE INTO THE SALON IS THE  FORDHAM (15-501) ENTRANCE

Thank you for Calling MAndrew Design, my name is __________ How can I help you?

****Any Clients calling for bookings in 2017, take full name and phone number and forward the webform as a message*******

Yes they sell homemade soap at the salon.

PLEASE MAKE SURE YOU ARE BOOKING UNDER RIGHT STYLIST:  ANDREW/ BROOKS

NO SAME DAY APPOINTMENTS FOR BROOKS AT ALL WAIT LIST THE CALLER AND A CALL WILL BE RETURNED TO CONFIRM THE TIME

First/last name, cell phone # and providers/complete mailing address/ daytime/evening phone #’s/ email address’ are needed on every call. If a new client calls try to get them in with Brooks, if they specifically ask, we need to note how they heard about him , and who referred them to Andrew. DO NOT BOOK ANY NEW CUSTOMERS FOR PERMS, ONLY EXISITNG CUSTOMERS CAN GET PERMS If a client wants to stop by they can’t he books a 15 min consultation for them only, The Studio is open BY APPOINTMENT ONLY!!!! Each and every stylist keeps his/own hours and are displayed on the Vagaro Site appointment scheduler. THEY NEVER TAKE GROUPONS OR LIVING SOCIALS or any other kind of discount.. *** NOW NEED TO ADD MAILING ADDRESSES AND ZIP CODES TO THE CUSTOMERS FILE, ANDREW HAS INFORMATION THAT HE MAILS TO HIS CLIENTS ALSO NOT FOR SPAM *************** Cancellation policy, Cancellations/reshedules require 24 hours notice. No shows will be charged for services scheduled. If a new client calls try to get them in with Brooks, if they specifically ask, we need to note how they heard about him , and who referred them to Andrew. Solicitations and other calls if they ask for the owner SOLICITATION request removal from calling list immediately and note the call details ANDREW DOES NOT HAVE A MERCHANTS ACCOUNT PLEASE ASK THEM TO REMOVE THE NUMBER FROM THEIR CALLING LIST If there is an a call that comes in and your not sure how to book it then MESSAGE Andrew and he will deal with it. ndrew would like us to use the following statement when the occasion rises where they do not want to leave any information, as Andrew never comes to the phone .” Andrew wants us to make it perfectly clear that he does not EVER come to the phone or return calls to those who don’t leave a full name and what the call is in reference to, if you don’t plan to leave this information he would prefer that you not call again” Cancellation policy, Cancellations/reshedules require 24 hours notice. No shows will be charged for services scheduled. Any Client that states they will be 15 minutes or more late will have to reschedule the appointment, unless there is an opening below the booking !!!!!!!!!!!!!!!!!!!!!!!! If a new client calls try to get them in with Brooks, if they specifically ask, we need to note how they heard about him , and who referred them to Andrew. Andrew does donate hair for wigs and love of locks , mention it to the stylist before cutting to make sure that’s where they want it go to. THE CUT IS NOT FREE! THEY MUST PAY FOR IT! Andrew does not hire anyone. The salon is booth renters only no employees Do not forward messages for employment First/last name, cell phone # and providers/complete mailing address/ daytime/evening phone #’s/ email address’ are needed on every call. If a new client calls try to get them in with Brooks, if they specifically ask, we need to note how they heard about him , and who referred them to Andrew. DO NOT BOOK ANY NEW CUSTOMERS FOR PERMS, ONLY EXISITNG CUSTOMERS CAN GET PERMS If a client wants to stop by they can’t he books a 15 min consultation for them only, The Studio is open BY APPOINTMENT ONLY!!!! THEY NEVER TAKE GROUPONS OR LIVING SOCIALS or any other kind of discount.. Hair Salon. We specialize in Hair color and Hair Color correction. We also are offer all salon services cuts, styles ext. Our reputation was made on Andrews color knowledge. Hours : Andrew’s Hours: Tues 10am-7 pm ,Wed 10am-5 pm. Thursday 10am-8 pm Brooks’ Hours : Tue/Wed 10:30- 5pm, Thurs 10:30-6 pm , Frid 10:30- 2pm. Accepts: Visa, mastercard, Discover card, American Express, Debit , Cash/Checks,