Working in a medical office can be hectic as you’re constantly taking phone calls, performing consults and procedures, speaking with in-house clients and dealing with insurance claims. How does a virtual receptionist assist the medical office? We are able to make reminder calls, book appointments, as well as give general information over the phone for your medical office. Hiring Basetend will cost you a fraction of the cost of hiring an in-house receptionist. Therefore, you will have more time making sure the office runs smoothly and it won’t cost you thousands each year in hiring another receptionist. Another way to show you how a virtual receptionist will assist you in a medical office is by the presentation of a professional image that is essential in the medical industry and with BaseTend, we guarantee you won’t be disappointed.
We are a pay as you go service, meaning no monthly plans or yearly contracts. We can handle many services that are generally handled by a personal assistant, secretaries and telephone operators. Having an answering service would be a huge asset to your business because we can answer general questions from your clients, provide information that you would like your customers to know, schedule and cancel appointments, answer the phone with a personalized greeting of your choice, send direct messages to staff, and anything else you would like us to manage. Some other services that can show you how a virtual receptionist can assist the medical office are that we contour specific services like using your pre-existing online software to make, change or cancel appointments also we can provide outbound phone calls for appointment reminders to prevent miscommunication between your clients and staff. We operate 24/7, answering every call, every time, whether it’s during or after your business working hours.
How does a virtual receptionist assist the medical office? As mentioned, paying for an in-house receptionist to handle phone calls can cost a fortune. Because we are a pay-as-you-go answering service providing all those same services as a receptionist, you only need to pay for what you need and nothing more. We are offering a FREE 14-day trial with no obligation giving you a chance to try it before you buy it. Give us a call today at 866-970-2263 to speak with one of our friendly agents if you have any questions about how an answering service can assist the medical office. Start your free trial and we can show you just how awesome we are.