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48 SE Osceola St, Stuart, Florida, 34994 (EST – 1hr behind ADT)
Yellow house with pink door and windows Green Circle Sign in the window with Abyss written on it. Cross Streets: Between SE Denver Ave and SW Osceola St/S Colorado Ave
Phone number: 772-600-8700
Website: www.Facebook.com/AbyssSalon email is :firstname.lastname@example.org
Booking Site: https://www.vagaro.com/
UserID: email@example.com Password: basetend221
Please check the drop downs to make sure the stylist can do a procedure before booking.
DO NOT DOUBLE BOOK
“Thank you for Calling Abyss Salon – This is _______ How can I help You today?”
You can tell people we are virtual and therefore not actually in the salon, please do so to avoid confusion.
TELL EVERY CALL: Cancellation/rescheduling policy- minimum 24 hours. Customer may be charged full amount if not followed. Confirm location.
For any cut, colour, highlight appointment: If medium-long hair add 30 mins MUST BE DONE WHEN BOOKED- edit duration in Vagaro.
Never quote a price- it is a starting price only – pricing will depend on your hair. Ask your stylist to confirm upon appointment.
********DO NOT BOOK a Jennifer Nunez or Jennifer Keegan. Say they are all fully booked.
Let the customers know your are not a stylist you will have one of them call them back.
Ask on phone: phone #, services, first/last name, email address, length of hair * add 30 mins for medium-long hair, type of client code as below.
NR= New request for specific stylist, never in before NNR =new non request, doesn’t care who is with, RR= Returning Request, specific person RNR= Returning no request, doesn’t care who is with.
SPECIAL NEW CLIENTS ONLY a free haircut with any color service, this is not valid with the stylists Maggie and Ashley. No other discounts.
DEAL: running only with new stylist Cecily Lerner, select it in the dropdown
Try and book new clients under the new stylists, see below.
Base colour, or new colour is scheduled as “color” – same price
Roots is hairline and top of head scheduled as “partial colour”.
Updo: Is to be booked under special occasions MAGGIE MOGLER DOESNT DO SPECIAL OCCASIONS/UPDO.
Highlights: full or partial. If someone asks for 7 foil it’s a partial.
Wedding makeup- Magdalena and Ashley
If anyone calls for a razor cut for short hair (woman)- Book under “women’s hair cut and style” is $40 just a haircut is $32 then put razor cut in the notes.
Abyss salon at this time does not do: or manicures or pedicures.
Waxing: specific people TBA
Eyelashes: Staci can do Monday’s only, by appointment only.
USES REDKEN PRODUCTS
Currently there is no esthetician on site but the other girls can do some of the services check the drop down in Vagaro for who can do what
There are 2 that go by Maggie: Maggie Mogler and Magdalena the owner, please ask which one they want.
Magdalena (owner)- wedding makeup.
Staci – off on maternity leave but will do eyelashes on Monday by appointment only.
Ashley- makeup for weddings
Jackie Vincent (new): check drop downs for service
Katelyn Gueitin (new): check drop downs for service
Cecily Lerner (new): check drop downs – running a deal right now
Any coupon client should be booked with Jackie first, and then magdelana. Anyone who calls with a gift certificate is to not be booked with Maggie Mogler or Ashley.
NEW CUSTOMERS ONLY – YELP/GROUPON
Book Yelp/ Groupon– 40/20 special, the service is 40$ but they only pay 20$, if the service is over 40$ they pay the difference. Need voucher number in message along with service booked as “Deals, 20 for 40”
Expired Groupon- can only be redeemed for the dollar amount paid for Groupon. MUST have a code.
Spa Finder (for new and returning): The accept them, apart from for nail services.
We are a Hair and Spray Tanning Salon , we provide services such as color, highlights, keratin treatments, extensions, make-up applications, spray tanning, women and men’s hair cuts child’s hair cuts. Facial waxing and brow shaping and lip and chin waxing also.
Please make sure that when booking appointments that they show up on the calendar for the correct day. A few times customers are showing up stating they have appointments and nothing is showing in the calendar
Monday: Check calendar
Tues-saturday 10 am -7 pm ,