Have you ever heard of a virtual receptionist? Did you ever think a virtual receptionist might be a good fit for your business?
What is a Virtual Receptionist?
We are a group of friendly people who handle your calls when you’re busy. We treat your clients with the respect that you would yourself. We do our best to handle any requests that you or your customers may have. Some of those requests are, we book and cancel appointments, we can put them on a waiting list in case you get a cancellation, so there is a potential spot filled to help you grow your business. If there are any messages for you or any of your staff, we make sure it is forwarded to you immediately in case it is something important that needs to be handled.
Our answering service can handle your solicitation calls, by marking them as solicitation and having them remove your number from their calling list. That way you can save time by answering the calls that really matter for your business.
We are here so that you can give your clients your undivided attention. We make it so you don’t have to worry about missing a call or a business opportunity. You are able to have family dinners, vacations, or social outings without the fear you have lost a client or an opportunity.
Your clients get to speak to a human, not a machine. If we are busy with other calls, We call your clients back as soon as we are free in a matter of minutes. We also can give you the option to do a no answer transfer. That means that if you don’t answer in a certain amount of rings, the call transfers to us so we answer it for you.
BaseTend cares and we want to help you grow your business! We also can save you money in the long run. We won’t be costing you overhead by buying all the supplies or office space to have an on sight receptionist.
Other virtual receptionists might take on other tasks like doing your social media, correspondence or web design. It really depends on what you want to delegate to your virtual receptionist.