Virtual Receptionists are becoming a ‘must’ for business owners. For the last 10 years, there has been an increase in Virtual Receptionists coming into the job market.
When you hire an in-house receptionist, you as an employer will have to submit monthly remittances to the government for that employee. A monthly 40 hour week (2400 minutes) per receptionist could cost you on the low side of $2080.00 gross for that employee. Then you have to pay extra to the government for that same employee at the end of the month, which means more cost to you. That isn’t including the overhead you need for that in-house receptionist to do their job. Power bill, office supplies, office desk and more, that adds up over time.
In an average month for BaseTend for our virtual receptionists, we offer a 100-hour coverage for your phones, and let’s say there is an average of 300 minutes of calls that come in for you. The total cost would be to BaseTend $450.00, and no monthly remittances to the government. You may also use that as a deduction on your income tax depending on where you do your business. BaseTend virtual receptionists do not require an overhead for your offices like office supplies, or power bills.
The savings to you just for paying for your phones to be answered you would have a savings of $1600.00. Wouldn’t this profit be better used in your operation to increase stock and supplies?
You wouldn’t have to worry about anyone calling in sick, as there is always a virtual receptionist to make sure that your calls are handled. With an employee calling in sick, you may have to split your time up to answer calls coming in and dealing with the current customer that comes in for your services.
Our telephone answering service offers you a free 14 day trial to ensure that we are a good fit for your business.