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When it comes to your business, which is more professional? Having someone who can answer your calls when you can’t or to let your calls go to voicemail? Voicemail or Answering Service Many businesses are starting to realize that they need a receptionist or an answering...

All calls that come into BaseTend, are answered professionally. We will treat your clients just as you would personally treat them and we always sound friendly, as if we have a smile in our voice. For example, we can answer your calls like “Thank you for calling BaseTend...

What is a no answer transfer? I’m sure you have thought about the view your business portrays on your customers. That could be why you are looking into getting an answering service or a virtual receptionist. Maybe you don’t have a lot of time to answer phones, or you...

So you’ve decided that you need some help with your business. After doing a bit of researching you stumble upon the idea of having a virtual assistant. After weighing the pros and cons you decide to take a leap of faith and hire a virtual assistant. First thing is you need...

You know that every call is important to your business, whether it creates a sale, or it’s an angry customer. It’s a way to learn from your mistakes. How you talk on the phone is extremely important and can be a big deciding factor on your returning business. We all...

Why do I need a Virtual Receptionist? Have you ever thought, wow I really need a receptionist but not someone full time for the number of calls you might have in the run of a day? Have you ever thought about hiring a virtual receptionist? There are many benefits to hiring a...

In today’s highly competitive world, you can’t afford to lose a single call from your client. Losing a client call is like committing a crime that can have a negative impact on your business perspective. So it is extremely important to hire a professional service if you are not...