The Mortgage Center Address 494 Queen St Suite 400, Fredericton NB, E3B1B6 Fax 866-505-9169 Phone 506-471-4210 Toll Free 866-957-2263 Fax 866-505-9169
Adam’s E-mail: firstname.lastname@example.org Tanner E-Mail: email@example.com
Thank you for calling the Mortgage center. My name is ___ How can I help you?
*******If a person picks up the phone – the system will simply hang up on them…..Here’s your script if/when they call in saying “I see your number on my phone” or “I answered and you hung up”********
“Yes that was Tanner just giving you a call – most likely to do your annual review, ” Get the callers name and phone, mark the webform as sent to Tanner , then transfer the call to the preprogrammed line 1. (5062927529 or 949-207-7370 (same place))
Get contacts information and then Transfer calls to: preprogrammed line 1 or 5062927529 or 949-207-7370 (same place).
Take Message and send to Tanner note his name on the notes please
If they are insistent on speaking with Adam, Take name and good contact