Why do I need a Virtual Receptionist? Have you ever thought, wow I really need a receptionist but not someone full time for the number of calls you might have in the run of a day? Have you ever thought about hiring a virtual receptionist? There are many benefits to hiring a virtual receptionist and we wanted to highlight a few and give you a few examples:

First off, what is a virtual receptionist?

A virtual receptionist is someone who can help you with your business but who is remote. This person might work in their home office or a virtual assistant firm. Their main job is to answer the phone for your business when you can’t. They answer the phone with your companies greeting, they might transfer accordingly, take a message or even book/cancel appointments. Some virtual receptionists might do other tasks to help your business as well. It is all based on your needs and what kind of tasks you are looking to have assistance with.

What are the benefits of hiring a virtual receptionist?

One main benefit is that when you can’t make it to the phone, you know your calls are being handled. A missed call could mean missed business. So if you know you are going to be too busy to answer business calls, an answering service might be a good option. A perfect service that we offer is the “No Answer Transfer”. It simply means that if you are too busy and can’t answer the phone, you can set the number of rings you want before it transfers to your virtual assistant. This gives you peace of mind while you are focusing on a task and do not want to be bothered. Guaranteed answering and guaranteed satisfaction!
Another benefit of a virtual receptionist is that we come cheaper than a regular receptionist. Why pay someone to be around full time if you don’t need them to be? Here at BaseTend we charge you by the minute, so we charge $1.50 per minute, instead of you paying your receptionist 13$ an hour! You also save in overhead costs because you don’t have to set up an office and buy supplies!

So now, some benefits of working with us!

You don’t have to worry about your receptionist calling in sick and you missing those important calls. We always have somebody to cover for that. You can feel secure knowing that if you wanted to take a sick day, or even take a break from the constant ringing phones, that we are here to assist you.
BaseTend offers great rates, great customer service, and easy service. Together, we can decide what is good for your business, how you want us to answer calls, and what information you want us to know about your business and to pass onto your clients.

We offer a 14-day free trial. Let us show you what we can do! No strings attached. You’re welcome to try out our service and see if it is the right fit for you!

Best of all, No Contracts!
We also have no contracts which mean that there are no obligations and you can cancel at any time.