Blog | BaseTend
28
Jun

What do virtual receptionists do?

If you are asking the question “What do virtual receptionists do?” perhaps you are looking to grow your business. Are you overwhelmed with all the phone calls or looking to find someone who can handle all of your front desk duties? A virtual receptionists can perform...
17
Jun

Should I use an answering service?

Many don’t know what to think when it comes to using an answering service. They have many questions and are left thinking, should I use an answering service? Well, lucky for you, we have some answers. Making the decision to use an answering service should be a no-brainer when you...
07
Jun

Why do doctors have answering services?

Why do doctors have answering services? As a doctor, life is not always easy. You are constantly running around, providing the best care possible for your clients. You are also human, taking vacations and sleeping in on the weekends. Why do doctors have an answering services and...
31
May

How does a virtual receptionist assist the medical office?

Working in a medical office can be hectic as your constantly taking phone calls, performing consults and procedures, speaking with in-house clients and dealing with insurance claims.  How does an virtual receptionist assist the medical office? Hiring Basetend will cost you a...
10
May

How does an answering service assist the medical office?

Working in a medical office can be hectic as your constantly taking phone calls, performing consults and procedures, speaking with in-house clients and dealing with insurance claims. Should you hire Basetend if you are asking yourself How does an answering service assist the...
19
Sep

How Much do Virtual Assistants Charge?

So you’ve decided that you need a virtual assistant. But you want to know how much they charge. This depends on the tasks that your virtual assistant does, how experienced they are and even where they are from. Some virtual assistants will do your calls, social media,...
25
Aug

Who is the Best Answering Service?

Not to toot our own horn or anything but we feel BaseTend is the best answering service. First off, we offer a 14 day free trial, how cool is that? No strings attached, after 14 days if you are not satisfied with our answering service (which we believe you will be, we just want...
20
Aug

Phone Answering Service for Small Business

Have you ever thought, “I get too many phone calls and need help,” well maybe you need a telephone answering service for your small business. These days, if you don’t answer your calls most callers will not leave a voicemail for you to get back to them, and they...
20
Jun

Voicemail vs Answering Service

When it comes to your business, what do you think is more professional? Having someone who can answer your calls when you can’t, or letting your calls go to voicemail? Voicemail or Answering Service Many businesses are starting to realize that they need a receptionist or an...
13
Jun

How to Answer the Telephone?

All calls that come into BaseTend on the phone number we provide for you, are answered professionally. We will treat your clients just as you would personally treat them. We always sound friendly like we have a smile in our voice. For example we can answer your calls like...