15
Apr
answering service, call answering service, customer service, inbound call center, inbound call center canada, north american inbound call centre, shared receptionist, virtual receptionist, virtual receptionist service
Characteristics of a Good Customer Service Agent
We have all experienced a bad customer service agent at one point or another. When this happens it really makes you think about what characteristics a good customer service agent should embody. When you think of a customer service agent, what are some characteristics of a good...